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December 11, 2018 at 7:22 pm

Hi Everyone-

Does anyone happen to have a job description for a PCT Coordinator position?  The job focuses on someone who will be in charge of PCT Practices within an organization.   Any help would be greatly appreciated.  Thanks


December 17, 2018 at 10:49 am


Hopefully this will help as a starting point.

Job Description:

Program Specialist VII, Person Centered Practices Coordinator, is selected by and under supervision of Community Service Program Operations Director III, Access and Intake Division of the Department of Aging and Disability Services (DADS), performs highly advanced (senior-level) consultative services, training and technical assistance to DADS/Health and Human Services Commission (HHSC), area agency on aging (AAA), local intellectual and developmental disability authorities (LIDDAs), aging and disability resource centers (ADRCs), stakeholders, and providers. Work involves planning, developing, coordinating, and implementing major initiatives (or projects). The initiatives may include working with internal and external organizations involved in person centered practices. Organizations may include state agencies, community based organizations providers, LIDDAs, AAAs, ADRCs, and regional health information exchange entities, regional extension centers, the Texas Health Services Authority, and the general public. Working under minimal supervision, with extensive latitude for the use of initiative and independent judgment is expected.


Essential Job Functions:

25% Coordinating training on person-centered practices through <u>contract management</u> and support; development and utilization of a customer satisfaction survey that is person-centered; Assist and support the agency’s development and preservation of certified person-centered thinking trainers through conferences, webinars, conference calls and individual communication.

25% Consult with DADS/HHSC programs on person-centered practice issues: conducts research, planning, policy development, business needs, training, program assessment, and reporting activities. Oversees the analysis, design, implementation, and documentation of person-centered practice projects to benefit and further the goals of DADS/HHSC programs. Assesses the limitations and identifies the need for changes in current handbooks and websites using person-centered practices. Provide support, education, coaching and guidance to staff in the development, implementation and integration of person-centered practices within DADS/HHSC services and procedures to assure increased levels of compliance with federal and state mandates. Identify, analyze and resolve operational problems related to implementation of person-centered practices. 25% Performs analysis of person-centered practices legislation and federal rules that impacts person-centered practice implementation; develops recommendations for policy and programmatic issues relating to the implementation, improvement, and/or expansion as required for DADS/HHSC. Serve as the person-centered practices subject matter expert to assist in the development of policies, procedures, manuals, and standards and plans program activities in accordance with statutory and regulatory requirements. Oversees the collection, organization, analyses, and preparation of materials in response to requests for information and reports to demonstrate compliance with person-centered practice mandates. 10% Acts as DADS liaison to HHSC agencies, internal and external stakeholder on person-centered practice initiatives as related federal and state statutory requirements. Manages and provides speaking engagements and training to community and professional groups on person-centered practices activities. 5% <u>Provide contract management and program oversight for person-centered thinking trainers</u>.

5% Assists with studies and analyses of operations, problems and the preparation of reports to include findings and recommendations regarding person-centered practices. Identify trends in the industry regarding person-centered practices through research to obtain information from federal sources, other states, academic experts and stakeholder groups. Research links between to assure agency improvements in quality of life for those served by DADS/HHSC; identify training needs, and discuss effectiveness of person-centered practices and services. Assist with identifying funding and/or grant requests to secure funding to assure sustainability of trained workforce within all of DADS/HHSC programs. Assist with grant preparations to secure financial opportunities support for person-centered practices initiatives. 5% Other duties as assigned.


Knowledge Skills Abilities:

Knowledge of local, state, and federal laws related to person-centered practices; Knowledge of the role of person-centered practices and services in improving the quality of lives of those served by DADS/HHSC; <u>Knowledge of contract management techniques</u> including quality improvement processes; Skill in communicating the significance of person-centered practices and services; and Ability to work on multiple tasks and projects.


Registration or Licensure Requirements:

Certified Person Centered-Thinking Trainer


December 20, 2018 at 10:51 am


I will send you Havi’s and mine. They need a lot of work but were a good starting point.


December 21, 2018 at 7:44 am

Thanks everyone!


December 27, 2018 at 1:11 pm

This is very helpful to see in general – thank you!

January 2, 2019 at 2:51 pm

Hi Bob,

Here is our description at TCRC – the role has evolved over the years and continues to morph as needs change.  This looks very different than when we first hired for the position more than 10 years ago.



Mary Beth