Rachel Hopkins

Hi! I bring extensive experience working with Medicaid Managed Care Organizations and supporting individuals served through IDD waiver programs in Texas. My background spans both the health plan and provider sides, which gives me a well‑rounded perspective on how policy, operations, and day‑to‑day practice come together. A central focus of my work is advancing person‑centered thinking, and I have led and developed trainings that help service coordinators translate person‑centered principles into meaningful, practical actions. My approach emphasizes reflection, real‑life application, and true partnership with members and families, ensuring person‑centered thinking is embedded not just in documentation, but in everyday decision‑making.