Hi! My name is Rachel. I started my career as a case manager for the Medicaid waiver programs in Texas, specifically working with people with intellectual and developmental disabilities. From there, I became a Program Director for the HCS (Home and Community Based Services) waiver for a non-profit organization in the Dallas-Fort Worth Metroplex. After about 12 years of working in the waivers, I switched my focus and started working for a Managed Care Organization in one of the pediatric programs. After about 3 1/2 years of service coordination and mentoring, I changed roles within the same MCO and am currently a Training Specialist. In this role, I provide training, coaching, & mentoring to new and current associates through interactive and recorded trainings. I am excited and proud to be a certified Person Centered Thinking Trainer!
Person Centered Description